
Route Fifty covered the Georgia Technology Authority’s (GTA) launch with Roundtable. Below is an excerpt.
State and local governments have approximately four months left to remediate their online content to be compliant with accessibility rules established by the Justice Department in April 2024. One Georgia agency is leveraging an artificial intelligence-enabled platform to help departments across the state streamline and coordinate their efforts to meet the new standards.
To help more than 100 agencies in Georgia comply with the federal rule, GTA deployed a customer relationship tool from Civic Roundtable last month that aims to streamline and expedite individual agencies’ work to comply with the accessibility standards.
The CRM platform serves as a centralized hub where agency staff can streamline communications and outreach with each other, manage government and vendor contacts and track engagement. More broadly, the tool helps break down silos across agencies and foster more innovative conversations among leaders striving to meet the accessibility standards.
Read the full story on Route Fifty here:

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