In the news: Fast Company covers Roundtable's case for embedded AI for government

Fast Company featured Civic Roundtable Cofounder and CEO Madeleine Smith’s take on the power of truly embedded AI for government operations. Below is an excerpt.

Public servants don’t want or need another new widget. They need technology that helps them do what they do faster, better, and more accurately. That is embedded AI.

Consider this example: It’s common for certain AI tools to send a summary and action items after a meeting. But embedded AI goes further. It would ask the user if they wanted a follow up email to socialize action items. It could draft the follow-up email, too. Then, after a couple of days, the embedded AI would surface engagement data, showing that someone assigned an action item hasn’t read the follow-up email, and the AI would ask the user if they want a follow-up email, and then draft the note.

When a public servant is searching for information, the next step is usually to read it to send something to somebody or take an action. AI that supports that next step without explicit prompting or forcing the user to switch tools is the kind of technology that can help public servants better deliver services more quickly. This is the shift that accelerates action.

Read the full story on Fast Company here:

https://www.fastcompany.com/91496237/the-case-for-embedded-ai-in-government