ROUNDTABLE for SERVICE DELIVERY COORDINATION

Connect providers, accelerate service delivery

Delivering services is a multiagency effort that depends on networks of disconnected organizations working together. Roundtable connects providers and CBOs in one place so they can get people the right services faster.

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What functional area best describes the organization you work for?
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Before we had Roundtable, if someone needed a shelter bed for someone, they’d have to pick up the phone and call someone they know, at best. We’ve seen how Roundtable has transformed their work. Other public servants will jump in to help get that family housed.

Providers need to work together, but don’t know where to go

Internal systems like case management, compliance tools, SharePoint, and Teams serve single organizations, but providers lack infrastructure to coordinate across organizations.

Making a warm handoff depends on who you know

Siloed tools & scattered information slows down providers

Agencies lack a clear picture of network-wide needs

One platform for service providers to interact, coordinate, and work together

Roundtable is the connective tissue for work across organizations. It combines a provider directory, communication, trusted knowledge, peer expertise, and network insights in one platform so providers can coordinate faster and agencies can strengthen service delivery across the entire ecosystem.

Coordinate services in real time

Bring agencies and providers together to share context, communicate changing availability, and coordinate referrals and next steps — helping people connect with the right services and support faster.

Secure workspaces & collaborative documents
Discussions & direct messaging
Provider directories & shared calendars

Give providers trusted answers

Direct community organizations to one place for current eligibility rules, policies, and service information. Surface trusted, cited answers instantly so staff can confidently guide people to the right support.

Resource library & collections
Unified search & instant answers
Trainings, transcripts & summaries

Spot needs and mobilize support

See where service capacity, coverage, or resources are falling short. Gather provider input, identify emerging gaps, and quickly reach the right organizations to coordinate an effective response.

Polls & secure forms
CRM, lists & segmentation
Analytics & multichannel announcements

Faster handoffs get people the help they need

Connected providers deliver the right support

CBOs quickly find the right contacts and share context across organizations to connect people with the right services.

Knowledge compounds

Every answer, resource, and event one provider shares is captured and surfaced the moment the next provider needs it.  

Support where it’s needed most

Visibility into capacity constraints, unmet needs, and recurring challenges helps agencies identify gaps early and direct resources more effectively.
Statewide housing initiative

Reaching functional zero homelessness and housing 2,500 veterans by connecting 100+ agencies and nonprofits.

Read their story
Roundtable brings everyone working on this challenge together, making us all more effective, efficient, and ultimately better at achieving our mission of eliminating veteran homelessness by July 1, 2026.

Michael Callahan

New Jersey Department of Community Affairs

Frontline emergency services

Connecting 170+ organizations in Arizona's Heat Preparedness Network to save lives during extreme heat.

Read their story
Last year was the first year that we saw a decrease in heat-related deaths. And we believe that has a lot to do with the coordination efforts that are happening in Arizona.

Jennifer Botsford

Arizona Department of Health Services

Veteran services coordination

Connecting 64 counties on one platform to give Veterans Service Officers instant, policy-grounded answers.

Read their story
When you have 90 county VSOs and 13 state VSOs, the value isn't in the 13. The value is in the county VSOs, and how to get them to work better together to share their information.

Bruce Cowan

Colorado Division of Veterans Affairs

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Explore how Roundtable can work for you

Reach out and we'll respond as soon as possible!

What functional area best describes the organization you work for?
  • Elections
  • Veterans Services
  • Housing & Homelessness
  • Public Health
  • IT & Cybersecurity
  • Economic Development
  • Other
Is there anything else you'd like us to know before we follow up?
Thanks for submitting the form.
Talk to our team