Blog

Spotlight on Service: Building the Future of AI for Government Today with Santi Garces

Celebrating and learning from those on the frontlines of public service is core to our mission at Civic Roundtable. Santiago 'Santi' Garces is the City of Boston’s Chief Information Officer.

The traditional tech stack is failing public servants

Three traditional tools that form the backbone of government operations — listservs, CRMs, and knowledge bases — were never designed for the realities of public sector work.

A Thank You Note to 250 Years of Public Servants

A note from the Civic Roundtable team to all public servants commemorating their crucial work in shaping America for 250 years.

Spotlight on Service: Ending Veteran Homelessness with Soldier On

This month we sat down with Bruce Buckley, CEO and President of Soldier On, and Kellie Donovan, their Executive Vice President. Soldier On is a nonprofit organization that has been working to end veteran homelessness since 1994.

Fast Company: AI can help governments see around corners

Gathering and analyzing qualitative data can help government agencies prevent crises.

Government's knowledge problem — and what a modern fix looks like

Read how government is building persistent, searchable, and accessible institutional memory.

The missing puzzle piece of AI in government? People.

The knowledge that actually runs government lives in inboxes, all-hands calls, and thirty-year veterans — Roundtable AI captures all of it

Code for America Summit 2026: Sharing what 10,000 queries taught us about AI in government

Roundtable CEO and co-founder Madeleine Smith took the stage at Code for America to share what a year of public servants actually using AI has revealed , and where it's headed next.

There Are High-Value, Low-Risk AI Opportunities for Government

Government leaders don't have to choose between AI's efficiency gains and the real risks of hallucinations. The trade-off disappears when you focus on the right workflows.